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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Hope Woolsey

Hope Woolsey

July 15, 2026

5  out of  5
rating by Hope Woolsey
"I’m so relieved that’s we were able to purchase homeowners insurance on our new home. I’m so thankful to Sara Labang for professional assistance in helping us to move forward. Her friendliness and mannerism made it easy for us to talk to her, Mahalo Sara"
We responded:
"Mahalo Hope for your 5 Star Review!"
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Alan Cooperstein

July 15, 2026

5  out of  5
rating by Alan Cooperstein
"The company I was with for 34 years stopped doing Hawaii auto insurance. I checked a few quotes and these guys were the best.

All of the people are super nice and friendly. They get you what you need fast.

Happy with my choice and I highly recommend calling them when you need insurance."
We responded:
"Hi Alan, Thank you so much for your kind review! We’re sorry to hear that your previous provider stopped offering Hawaii auto insurance, but we’re really glad we could help. After 34 years, we know how important it is to find the right coverage—and it means a lot that you found us to be the best option.

We’re also grateful for your kind words about our team being friendly and quick. We’re here to make the process easy and get you what you need fast.

Thank you again for your 5-Star review & recommending us—we truly appreciate your business!

Mahalo, Kit"
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Slava Menn

July 13, 2026

5  out of  5
rating by Slava Menn
"Very responsive. Great to work with"
We responded:
"Mahalo for your 5 Star review of our agency and our team. We look forward to continue to provide you with the excellent service we are known for. Regards, Kit"
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Jayleen Kaululaau-Cruz

July 1, 2026

5  out of  5
rating by Jayleen Kaululaau-Cruz
"I just joined State Farm for my car insurance, and requesting a quote was such a breeze. Nikki Cravalho was a massive help with processing everything so I could get covered. She was very understanding and took the time to explain all the details thoroughly. Truly great customer service!"
We responded:
"Aloha Jayleen! Thank you for choosing agency and for taking the time to share your experience. We’re so glad the quote process was easy and that Nikki was able to help you every step of the way. We truly appreciate your kind words about her patience and thorough explanations. We look forward to being a continued help for many years to come! Mahalo, Kit"
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Sheri I

June 25, 2026

5  out of  5
rating by Sheri I
"Thank you so much to my State Farm agents, Kit Okazaki and Tiana Raymond. They are always kind, courteous and extremely responsive. It makes such a difference. I am genuinely happy to be with Kit Okazaki’s State Farm Group. Exceptional customer service"
We responded:
"Aloha Sheri, thank you again for your kind words and your trust in our agency. We are so grateful for you taking the time to leave us a review. We do look forward to being able to serve you and your ohana for many years to come! Mahalo, Kit"
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Jasper Stroud

June 23, 2026

5  out of  5
rating by Jasper Stroud
"I honestly never thought I would go out of my way to tell friends and coworkers about my insurance agent, but I find myself recommending these guys all the time! The whole team at Kit’s office is always so helpful, responsive, and makes things so easy to understand.

Im not just a customer here, im also a huge fan!"
We responded:
"Jasper - Thank you so much for the wonderful review. We’re truly grateful you took the time to share your experience—and even happier to hear you’ve been recommending us to friends and coworkers. Our team works hard to be helpful, responsive, and to make everything easy to understand. We love having you as both a customer and a fan! Appreciate you, Kit"
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Kathleen Platt

June 23, 2026

4  out of  5
rating by Kathleen Platt
"The staff is filled with the Aloha Spirit, When leaving staff noticed I had a lot to carrr and insisted on accompanying me to my car and that I took the cup of cold water they’d given me was safely put in a cup holder in my car. Everyone was friendly and polite, another wahine held the door for me, a wonderful office atmosphere. Paid a little more but the service was exceptional."
We responded:
"Aloha Kathleen and thank you so much for your wonderful review! We’re truly happy to hear our team’s “Aloha Spirit” made you feel welcome and supported. From accompanying you to your car to making sure your cold water was safely placed, we’re grateful we could help in the little ways that matter.

We also appreciate your kind comments about our friendly, polite staff and the warm office atmosphere. Thank you again for choosing us and for recognizing the exceptional service. We look forward to seeing you again soon! Mahalo Kit"
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Dave Peck

June 11, 2026

5  out of  5
rating by Dave Peck
"The staff at Kit's Stae Fram office has been super responsive and effective, both in setting up our new policy and then helping submit a claim when we needed it soon after."
We responded:
"Aloha Dave, Thank you for the wonderful review! We’re so glad the team at was able to be responsive and effective—both with setting up your new policy and helping you submit your claim quickly. We truly appreciate your trust and your kind words. Mahalo, Kit"
Profile photo of Wade Kowalski Jr

Wade Kowalski Jr

June 3, 2026

5  out of  5
rating by Wade Kowalski Jr
"I have insured my vehicles with State Farm through Kit Okazaki for almost 10 years now and I I have been very satisfied with their customer service as well as the coverage.

They have been very helpful and responsive whenever I needed help. I highly recommend Kit Okazaki and his State Farm office if you’re looking to upgrade your car insurance."
We responded:
"Wade - Thank you so much for your kind review! We truly appreciate you trusting our agency for nearly 10 years, WOW! It’s wonderful to hear that you’ve been satisfied with both the coverage and our customer service. We’re always here to help—if you ever need anything, please don’t hesitate to reach out. We look forward to continuing to support you and your insurance needs for many years to come! Mahalo, Kit"
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Kelly O'Kief

May 19, 2026

5  out of  5
rating by Kelly O'Kief
"The crew at Kit's office is top notch. Very pleasant and professional."
We responded:
"Thank you so much Kelly for your kind words! We're thrilled to hear that our team provides you with a pleasant and professional experience. We appreciate your support! Aloha, Kit"
Profile photo of Miroslav Bashev

Miroslav Bashev

April 29, 2026

5  out of  5
rating by Miroslav Bashev
"I’ve had Statefarm for my Home policy for a few years and the one time I needed to make a claim they made it extremely easy and went above and beyond to take care of my issue. I recently switched my auto insurance from one of their competitors to Statefarm. I like how easy it is to get a hold of someone and they are quick to address and issues or concerns. They are very helpful! You always speak to someone local which makes things much easier. I highly recommend Statefarm Kit Okazaki’s Officer on Maui."
We responded:
"Miroslav, thank you so much for this 5 star review and kind words about our agency. We are so thankful to be there for you during your claim and look forward to continuing to be there for you now with your auto insurance! Please let us know if there is anything else we can do for you. Aloha, Kit"
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Kara Oshiro

April 25, 2026

5  out of  5
rating by Kara Oshiro
"Very friendly and helpful staff! I am so appreciative of their services and their efficiency! They recently went the extra mile to ensure proper coverage for my vehicle."
We responded:
"Kara - Thank you so much for your wonderful feedback! We’re delighted to hear that our team was friendly, helpful, and efficient in assisting you. Going the extra mile for our customers is something we truly value, and it’s great to know it made a difference for you. We appreciate your support and look forward to helping you again in the future! Mahalo, Kit"
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Marsha Wienert

April 24, 2026

5  out of  5
rating by Marsha Wienert
"We have been a client of Kit Okazaki and State Farm Insurance for many years and find they are very professional and they always have a smile for us no matter what the circumstance is. We trust them to make the best decisions and hope to have them represent us for many more years."
We responded:
"Aloha Marsha, Thank you so much for your continued trust and kind words! We’re honored to have had the opportunity to serve you over the years. Our team truly values building lasting relationships and providing professional service with a smile. We look forward to continuing to represent you and support your insurance needs for many more years to come! Mahalo, Kit"
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Betsy K

March 24, 2026

5  out of  5
rating by Betsy K
"We have depended on Kit and his excellent team for many years now, and they are always available with friendly, efficient, and professional assistance for any question, large or small. This is truly a top-notch agency."
We responded:
"Betsy, thank you so much for your kind words and continued trust in our team and our agency! We’re delighted to hear that our friendly, efficient, and professional service has consistently met your needs over the years. It’s our pleasure to assist you with any question, big or small. We truly appreciate your support and look forward to continuing to serve you as a top-notch agency! Mahalo, Kit"
Profile photo of Sarah Ingber

Sarah Ingber

March 19, 2026

5  out of  5
rating by Sarah Ingber
"There are so many possibilities, choices to make with insurance. Everyone with whom I’ve
worked at this Agency is so helpful..I’ve worked/
talked mainly with Tiana and Makayla and they
help me always, anticipate what will be needed
next. They make everything easy! Wonderful
help!"
We responded:
"Aloha Sarah! Thank you so much for your wonderful feedback! We’re delighted to hear that Tiana, Makayla, and the entire team have been helpful and made the insurance process easy for you. It means a lot to us to know we’re anticipating your needs and providing the support you deserve. We truly appreciate your trust in our agency and look forward to continuing to assist you! Mahalo, Kit"
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ANDY SLUAP

March 11, 2026

5  out of  5
rating by ANDY SLUAP
"Always a most professional, helpful and accommodating team.
I have had virtually all my insurances with them for over a decade and their customer service, promptness, friendliness and professionalism has always been at the highest level.
Mahalo!"
We responded:
"Aloha Andy, thank you for your kind words and 5 star review of our agency and our team member Nikki. She is truly an asset to our agency. We look forward to continuing to be of service to you for years to come. Mahalo, Kit"
Profile photo of Dar Resonable

Dar Resonable

February 3, 2026

5  out of  5
rating by Dar Resonable
"My experience was awesome. All my questions answered very efficient. I'm very grateful for my experience."
We responded:
"Dar, Mahalo for your kind words! We’re delighted to hear that your experience was awesome and that all your questions were answered efficiently. Your gratitude means a lot to us, and we’re always here to help whenever you need. Looking forward to assisting you again! Regards, Kit"
Profile photo of Chelsea Hill

Chelsea Hill

January 23, 2026

5  out of  5
rating by Chelsea Hill
"Tiana Raymondo has been the BEST insurance agent I have ever worked with! She is wonderfully responsive and her correspondences have been clear and informative. I feel very well taken care of. Mahalo Tiana!"
We responded:
"Chelsea, thank you so much for your kind words and thoughtful feedback! We're thrilled to hear that Tiana provided you with clear, responsive, and caring service. We truly appreciate your trust and look forward to continuing to support your insurance needs. Mahalo for choosing us - Kit"
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Melanie Stephens

January 20, 2026

5  out of  5
rating by Melanie Stephens
"This State Farm office couldn't be anymore helpful. I always appreciate the courteous and prompt assistance I receive. they know how to practice with aloha."
We responded:
"Aloha Melanie, Thank you so much for your kind words and your 5 star review of our agency! We’re delighted to hear that you appreciate our courteous and prompt service. Practicing with aloha is at the heart of what we do, and it means a lot to know it shines through in your experience. We look forward to continuing to assist you whenever you need us! Mahalo, Kit"
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Ewa Kubalska

January 17, 2026

5  out of  5
rating by Ewa Kubalska
"Insured my car with this State Farm agency and the experience was excellent. Chelson was fantastic, very nice, responsive, and extremely easy to work with. Highly recommend this agency"
We responded:
"Aloha Ewa, Thank you so much for your kind words and recommendation! We're thrilled to hear that Chelson provided you with excellent service and made the process easy and enjoyable. We truly appreciate your trust in our agency and look forward to assisting you with all your insurance needs in the future! Mahalo, Kit"
Profile photo of Justin Edwards

Justin Edwards

January 17, 2026

5  out of  5
rating by Justin Edwards
"I have been a customer for 10+ years. Recently had a question, they got back to me fast, answered my question and that saved me money. Easy to recommend, no issues."
We responded:
"Hi Justin ~ Thank you so much for your continued support over the past 10+ years! We’re thrilled to hear that our team was able to assist you quickly and help save you money. Your recommendation means a lot to us, and we look forward to serving you for many more years to come! Mahalo, Kit"
Profile photo of Rick Collins

Rick Collins

January 8, 2026

5  out of  5
rating by Rick Collins
"Kit Okazaki and his team are great...very responsive, friendly, and feel like they're on your team. Just saved $130 on car insurance participating in their safe driving program."
We responded:
"Aloha Rick ~ Thank you so much for your kind words! We're thrilled to hear that our team provided friendly and responsive service and that you were able to save so much through our safe driving program. We're here to support you every step of the way—feel free to reach out anytime! Mahalo, Kit"
Profile photo of lance ellinghausen

lance ellinghausen

January 6, 2026

5  out of  5
rating by lance ellinghausen
"Kit Okazaki’s State Farm team is always super professional and easy to deal with."
We responded:
"Aloha Lance, we’re delighted to hear that our team has been professional and easy to work with. Providing excellent service is our top priority, and your feedback means a lot to us. Please don’t hesitate to reach out if we can assist you in any way! Regards, Kit"
Profile photo of Michi Lover

Michi Lover

January 6, 2026

5  out of  5
rating by Michi Lover
"I've been a State Farm customer for over 30 years, but I recently switched to Kit Okazaki's office and, for the first time, received recognition and a notice of a premium decrease for safe driving. Best move ever!!! Mahalo to Kit and his associates!"
We responded:
"Aloha, thank you so much for your wonderful review and for trusting our agency with your insurance needs after 30 years! We’re thrilled to hear that you felt recognized and appreciated, and that you received a premium decrease for your safe driving—that’s exactly the kind of service we strive to provide. Mahalo for your kind words, and please don’t hesitate to reach out if you need anything else! - Kit"
Profile photo of Sherri Dias

Sherri Dias

December 17, 2025

5  out of  5
rating by Sherri Dias
"I am very pleased with my many years working with State Farm. They have helped me out with situations beyond my control that have occurred. I would highly recommend their services."
We responded:
"Aloha Sherri ~ Thank you so much for your kind words and continued trust in our agency! We’re honored to have been able to support you through various situations over the years. Your recommendation means a lot to us, and we look forward to continuing to serve you in the future. If you ever need assistance, don’t hesitate to reach out! - Kit"